Privacy PolicyEffective Date: Aug 26, 2024
Introduction
Infinite Capital Solutions ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, who we share it with, and your rights regarding your data.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information: We may collect personal information such as your name, address, phone number, email address, Social Security number, and financial information when you apply for insurance, submit claims, or communicate with us.Sensitive Information: In certain cases, we may collect sensitive information, including health-related data, to assess risk and process claims.Usage Data: We automatically collect data related to your interaction with our website and services, including IP addresses, browser type, operating system, and access times.
2. How We Collect Information
Direct Collection: We collect information directly from you through applications, forms, surveys, and other communications you provide to us. SMS numbers are obtained through forms where you submit with your consent for booking or contacting us. We user this information to confirm booked appointments or in promotional material from time to time. Users may opt out at any point by replying STOP or unsubscribing. Indirect Collection: We may also collect information through the use of cookies, web beacons, and other tracking technologies to enhance your experience on our website. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. Use of Collected Information
We use the information we collect for various purposes, including:
Providing Services: To process your insurance applications, manage policies, handle claims, and deliver customer service. Marketing and Communication: To send you promotional materials and updates about our products and services, unless you opt out. SMS will be used to confirm bookings and send you promotional details from time to time. Messaging and data rates may apply. Must be 18 year or older to purchase or use insurance products unless you have a guardian. Mobile carriers are not responsible for messages.
Legal Compliance: To comply with legal obligations, such as responding to subpoenas, court orders, or regulatory requests.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers necessary to operate our business.
Legal and Regulatory Authorities: To comply with legal requirements or protect our rights, we may disclose information to government agencies, regulators, or law enforcement.
5. Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage systems. Only authorized personnel have access to your data, and they are bound by strict confidentiality obligations.
6. Mobile Information and SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Your Rights
You have the following rights concerning your personal information:
Access and Correction: You may request access to your personal data and request corrections if you believe it is inaccurate or incomplete. Data Portability: Where applicable, you have the right to request a copy of your data in a commonly used format.
Withdraw Consent: You may withdraw your consent for us to process your personal data at any time, subject to legal or contractual restrictions.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Infinite Capital Solutions
Email: [email protected]
Phone: (305)-345-9102
12. Compliance with Regulations
We comply with all applicable laws and regulations regarding the protection of personal data, including the [mention specific laws if applicable, e.g., GDPR, CCPA].
13. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete it.
14. International Data Transfers
If your personal data is transferred outside of your country of residence, we will ensure that it is protected in a manner consistent with applicable laws, including through the use of standard contractual clauses or other approved transfer mechanisms.
15. Consent
By using our services and providing your personal information, you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you wish to withdraw your consent, please contact us using the information provided above.